Be aware of MTS MBlaze internet card

I was looking for some good internet service who can can give me unlimited data usage with a good speed. After looking at the details about MTS MBlaze I thought it is very useful if they provide what they are claiming.

MTS MBlaze:

- EV-DO based USB modem

- 3.1 Mbps speed

- Internet on roaming.

- Unlimited data usage for 999

Once I called for the connection, a person came for feasibility check in my place. After feasibility check even thought my place is fully under network coverage it is reported that I should get .5 Mbps. Having a .5 Mbps any where with me is definitely useful, so i decided to go for it.

I used the product with default introductory package for some days and enjoyed .5Mbps speed. There after I recharged the 999 Unlimited data usage plan with 30 days validity. After opting for 999 plan I never got more then .2Mbps speed in day time, I could only get .5Mbps after 11.00 PM(sad part is now even in night I don't get this speed).

999 Unlimited faire usage policy:

1. 15 GB usage for 30 days 3.1 Mbps speed

2. If you cross 15GB you are availed with 1x speed

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I approached customer support for some help, I sent across a complain to which I got a mail saying they have escalated to concerned team. I waited for some days no solution. It is almost 12 days since I complained about my issue and in this period I have sent lot of reminders to know some update. I have heard nothing solid till now and no updates on the progress.

As of now my conclusion is some thing like this:

MTS MBlaze 999 Unlimited don't have speed what they claim, it is just manipulation of speed from the provider.

Note for any one who is going for MTS MBlaze

1. Never expect what they claim.

2. Poor customer support, you cannot expect any kind of support.

3. Software which don't work on all environments (I have a friend who has Windows Vista and his system crashes when the device is connected).

After my experience with MTS MBlase,I strongly discourage some one to go for it. I have decided to register a costumer complaint on MTS MBlase rather then bare such a poor service and a customer support.